bat177 Privacy Policy

This Privacy Policy applies to all personal data processed by bat177 in connection with the bat177 platform, accessible at bat177.biz. It covers personal data collected when you browse the bat177 website, register an account, make deposits or withdrawals, participate in games and betting markets, interact with bat177 customer support, and receive marketing communications from bat177.

By accessing and using bat177, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must discontinue use of the bat177 platform immediately.

This Policy should be read alongside bat177's Terms & Conditions and Responsible Gaming Policy, both of which form part of the agreement between bat177 and registered players.

bat177 collects personal data in several ways: directly from you when you register or interact with the platform, automatically through the use of cookies and tracking technologies, and from third-party providers such as payment processors and KYC verification services. The categories of personal data we may collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your official identity documents.
• Date of birth — collected to verify that you meet the 18+ age requirement.
• Contact details including email address and mobile phone number (used for account communications and transaction alerts).
• Username and password (password stored in hashed form; bat177 staff cannot view plain-text passwords).
• Residential address — may be requested as part of KYC verification for higher-tier accounts or withdrawal thresholds.

2.2 Identity Verification (KYC) Documents

• Copy of a government-issued photo identity document such as a National Identity Card (NID) or passport.
• Proof of address document where required by bat177's KYC policy.
• Selfie or biometric likeness data in cases where document authenticity requires live verification.

2.3 Financial & Transaction Data

• Payment account identifiers (e.g., bKash wallet number, Nagad account reference, bank account number) — used solely for processing deposits and withdrawals.
• Transaction history including deposit amounts, withdrawal amounts, dates, and processing status.
• Note: bat177 does not store full payment card numbers or CVV codes. Card transactions, where supported, are processed directly by bat177's certified payment partners.

2.4 Platform Usage & Behavioural Data

• Games played, bet amounts, session durations, and win/loss records — used for responsible gaming monitoring and account security.
• Login timestamps, IP addresses, and device identifiers — used for fraud detection and account security.
• Customer support interaction records, including chat transcripts and email correspondence.

bat177 uses the personal data it collects for the following purposes. We process data only where a valid legal basis exists, as detailed in Section 4 of this Policy.

bat177 processes personal data only where a valid legal basis applies. The legal bases on which bat177 relies are as follows:

• Contractual necessity: Processing required to fulfil bat177's obligations to you under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required for bat177 to comply with applicable legal requirements, including anti-money-laundering (AML) obligations, age verification requirements, and record-keeping mandates.
• Legitimate interests: Processing necessary for bat177's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of bat177's services — where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, including sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bat177 uses cookies and similar tracking technologies to operate and improve the bat177 platform. Cookies are small data files stored on your device when you visit bat177.biz. They allow bat177 to recognise your browser, maintain your session, remember your preferences, and gather analytical data about platform usage.

5.1 Types of Cookies Used by bat177

• Strictly Necessary Cookies: Essential for the bat177 platform to function correctly. They enable core features such as secure login sessions, account balance display, and game loading. These cookies cannot be disabled.
• Functional Cookies: Remember your language preferences, display settings, and last-visited game categories to personalise your bat177 experience.
• Analytical Cookies: Collect anonymised data about how Players navigate bat177.biz — such as which pages are visited most frequently — to help bat177 improve the platform layout and user experience.
• Security Cookies: Support bat177's fraud detection systems by tracking login patterns, device fingerprints, and session integrity signals.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the bat177 platform. Disabling functional or analytical cookies will not prevent you from accessing bat177 but may affect the quality of your personalised experience.

bat177 does not sell or rent personal data to third parties. bat177 may share personal data with the following categories of recipients where necessary and proportionate:

• Payment processors and financial partners: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, and other authorised payment service providers — solely for the purpose of processing deposits and withdrawals on behalf of Players.
• KYC and identity verification providers: Third-party identity verification services that assist bat177 in confirming player identity and age in compliance with applicable requirements.
• Game providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session tokens and minimum necessary data to operate game sessions within the bat177 platform. These providers operate under contractual data processing obligations.
• Legal and regulatory authorities: bat177 may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required by a valid legal obligation, court order, or to protect bat177's legal rights.
• Service providers acting as data processors: Hosting providers, analytics platforms, customer support software providers, and cybersecurity firms that process data on bat177's behalf under strict contractual confidentiality and data protection obligations.

bat177 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Active account data: Retained for the duration of the Player's account and for a period of five (5) years following account closure, to support legal compliance and dispute resolution obligations.
• Transaction records: Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of five (5) years in accordance with financial record-keeping requirements.
• KYC documents: Identity verification documents are retained for the period required by applicable AML and KYC obligations, typically a minimum of five (5) years following the end of the account relationship.
• Support correspondence: Customer support records are retained for three (3) years following the closure of each support case.
• Marketing consent records: Records of consent and opt-out are retained for the period necessary to demonstrate compliance with applicable requirements, typically three (3) years from the date of the most recent communication.
• Anonymised analytics data: Usage and behavioural data that has been fully anonymised may be retained indefinitely for platform analytics purposes, as it no longer constitutes personal data.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bat177's internal data lifecycle management procedures.

bat177 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and bat177's servers.
• Encrypted storage of sensitive account data, including hashed password storage using industry-standard algorithms.
• Access controls restricting internal access to personal data on a need-to-know basis, with role-based permissions applied across bat177's systems.
• Regular security assessments and penetration testing to identify and remediate vulnerabilities in bat177's platform infrastructure.
• Two-factor authentication (2FA) options available to Players for additional account login security.
• Automated fraud detection systems that monitor for suspicious login activity, unusual transaction patterns, and potential account compromise.

While bat177 takes data security seriously and applies reasonable industry-standard measures, no online platform can guarantee absolute security. Players are responsible for maintaining the confidentiality of their own account credentials and for notifying bat177 immediately if they suspect unauthorised access to their account.

As a bat177 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bat177 support in writing. bat177 will acknowledge your request promptly and respond within a reasonable timeframe.

• Right of Access: You may request a copy of the personal data bat177 holds about you, along with information about how it is processed.
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your personal data, subject to bat177's legal retention obligations. Where bat177 is legally required to retain certain records, we will inform you of the applicable retention period.
• Right to Restriction of Processing: You may request that bat177 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of bat177's legitimate interests. bat177 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., for marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

bat177 is strictly an 18+ platform. bat177 does not knowingly collect personal data from individuals under the age of 18. If bat177 becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be closed.

Parents and guardians who believe that their child may have registered on bat177 are encouraged to contact bat177 support immediately. bat177 takes its obligations with respect to minors extremely seriously and cooperates fully with any parental request to remove a minor's data from its systems.

The bat177 platform may contain references to third-party game providers and payment service partners. While bat177 integrates services from providers such as Pragmatic Play, Evolution Gaming, bKash, Nagad, and others, bat177 is not responsible for the privacy practices of these third parties in respect of data processed directly on their own systems.

Players are encouraged to review the privacy policies of relevant third-party providers — particularly payment service providers — to understand how their data is handled beyond the bat177 platform. bat177's Privacy Policy governs only the data processed directly by bat177 in connection with your use of bat177.biz.

bat177 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, bat177's data processing practices, or the structure of the bat177 platform. Material changes to this Policy will be communicated to registered Players via email or through a prominent notice displayed on bat177.biz prior to the changes taking effect.

The effective date displayed at the top of this Privacy Policy will be updated each time a revision is published. Continued use of the bat177 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any change, you should stop using bat177 and contact support to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or bat177's handling of your personal data, please contact the bat177 support team in writing. All privacy-related enquiries are handled in English and receive priority attention from the bat177 data protection team.

• Contact Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: Please use the subject line "Privacy Request — [Your Username]" to ensure your message is routed to the appropriate team.
• Response Time: bat177 aims to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 15 business days (Bangladesh Standard Time, UTC+6).

bat177 is committed to resolving privacy concerns fairly and transparently. If you are not satisfied with bat177's response to a privacy request, you are entitled to escalate the matter through appropriate legal channels available in your jurisdiction.